Help centre
Useful answers before you begin
Before registering or adding funds to your Jarix Trade account, read this overview of sign-up, privacy, charges, automation, withdrawals, and available markets. Trading carries a risk of capital loss, and no return is assured. Retain the confirmation summaries so you can review fees and expected processing times.
Enter the requested details, verify your email, and complete the minimum deposit of RM250. After that, you can use live charts, risk controls, AI-supported signals, and a beginner learning track. Check all charges before placing a transaction and risk only funds you can afford to lose. For assistance, visit the Contact page.
Protection measures include SSL encryption, two-step verification, and validated payment services. Your account information is managed under robust data-security procedures. These safeguards support secure access and transfers, but they cannot remove market exposure: an adverse price change can lower the capital you invest.
Before you authorise a deposit, withdrawal, or trade, any relevant charge is displayed for review. After confirmation, no undisclosed fee is added. Check the transaction summary for the precise cost and expected processing schedule of each transfer.
Yes. You may set up AI-supported bots around your preferred risk parameters or submit orders manually. You retain control over rules, limits, and stop-loss settings. Automation can streamline execution, but it cannot promise an outcome or prevent losses. You can switch between approaches at any time.
Open the dashboard, choose Withdraw, and select a method such as card, bank transfer, or e-wallet. Requests usually take 1 to 3 business days. Before submission, you will see the relevant charge and estimated timing. If the status remains unchanged beyond that period, contact support with your account email and the reference shown on screen.
No. You can begin without earlier trading knowledge. Jarix Trade offers guided onboarding, tutorials, and practical support features for gradual learning. More experienced users can use advanced charts and detailed risk controls. At any level, review the terms, act cautiously, and reach out to the 24/7 support team when required.
One interface combines cryptocurrencies, forex, equities, and commodities with live pricing and market-analysis features. You may handle orders yourself or choose available automation tools, depending on your strategy. Instruments can vary, so check the current market list after signing in.
Assistance is available around the clock for account, funding, withdrawal, and feature-related questions. Use the Contact page for the support email, or open a ticket from your account once registered. Requests concerning an active transaction are handled as a priority where possible. Do not disclose your password or 2FA codes to an unexpected contact.
Need clarification about registration, fees, or account security?
Reach support